23 July 2007

Internet-less

Question - how does one that spends many hours a day on the internet, uses it as the first place to get any information, and uses email and online chatting more than the phone or much more that snail mail; cope when there is no internet in the house for two weeks?

Answer - not well!


Lately the ISP that M34tb4LL and myself use decided to increase their prices, they did offer us a plan at the same price that we had been paying but at a decrease to the monthly cap.

We use the internet a fair bit, it is fair to say that we use it more than most of our friends and family (DK and Droidy excluded of course).
So rather than taking a drop in monthly limit or paying more we chose to look elsewhere for our internet needs.

We found a provider that, for the same price as before, we could get a higher monthly cap and VoIP thrown in for good measure (so cheaper phone costs).


But before we could think about switching we first had to make sure that there was no unfulfilled on-line commitments, we waited till all the eBay dealings we had dealing were finalised and we signed up with the new ISP. The next step was to do the all important swap - a scary thought to two such internet
dependent peoples like us.

We then canceled with the (then) current ISP and waited to be cut off.
The cut off actually happened right as i had typed out a 'farewell for now' message in the favourite forum, just before i had time to publish it - of course - and we just had to wait to be reconnected.

We were told that the wait would be three to five working days, a doable time frame, at a pinch.
Well at the five day mark i gave the new ISP a call to get an ETA.

The funny thing was, as far as they knew we were still connected to our previous provider!!! So i called them and after three phone calls and about two hours on hold i found out that when they cut us off they 'forgot' to send the request to telstra to have the codes removed!!! Which means that though they had stopped providing us with the internet, it was not possible for anyone else to.


After I brought this to their attention they said they would get the request through within 24 hours (and four days late).

About two days after my phone call to the previous (and evil) ISP, M34tb4LL got an email from the new (and shiney) ISP saying that we would connected with them in about five days. I would like to point out the whole "DDEEERRRRR" factor about sending an email about connecting internet, if we needed internet connected we obviously didn't have it, and if we don't have internet how can we get emails! M34tb4LL could check his email at work, but still...

Now with two blogs, a tumblr log, a flickr and a youtube account to maintain being without internet was a rather difficult thing. I did suffer a bit of cyber withdrawal. And i must confess there were a few minutes one Thursday, while i was at the public library the eyed one of their computers that internet access with envious eyes.

But the internet is back, the balance has been restored, and my insane random ramblings can continue.

(: G